This video reviews functionality of Sage Service Operations (SSO) for Sage 300 Construction & Real Estate (Sage 300 CRE).

SSO (also known as SFO – Sage Field Operations) is a cloud-based solution that connects your field staff to your Sage construction solution. Field employees are enabled with the following functionality: Work Orders, Daily Field Reports, Time Entry, and Quotes.

The office team is enabled with Dispatch, Maps, Time Review, and Quotes.

22 Minute Introduction recorded February, 2019

More on Sage Service Operations (SSO)

Sage Service Operations provides field technicians with the critical information they need while office teams receive real-time updates from the field, resulting in higher quality work, improved efficiency, and maximum profitability of your service operations. Integrated with Sage 100 Contractor and Sage 300 Construction and Real Estate, Sage Service Operations helps you deliver excellent customer service anywhere, anytime—so you retain your clients today and win new clients tomorrow.

Improve efficiency

Get more work done in the field by providing field service teams with the site information they need—including historical work orders, equipment details, images, drawings, client and technician-specific notes, and more.

Streamline operations

Streamline payroll, determine how much work a technician can do on a given day, and provide technicians the ability to generate purchase orders from the field.

Improve communication

Track time, materials used, and other information quickly, easily, and accurately from the field in real-time.